In 1913, the Post Office Department introduced Parcel Post – affordable parcel delivery available to all Americans that opened up a new world of mail order merchandise to many, especially in rural areas. To check for mail, city dwellers no longer had to wait in long lines at crowded Post Offices, and farmers no longer had to unhitch horse from plow and plod five or six miles into town. Later in the century, Congress introduced the convenience that most Americans now expect – free home delivery of mail, first in the city, then in the country. In the mid-1800s, Congress increased access to the mail by simplifying and lowering letter-postage rates. As directed by Congress, postal officials first extended the mail system geographically, adding mail routes and Post Offices to embrace communities up and down the coast and then westward, keeping pace with the traveling frontier. A healthy postal network facilitated communication among army commanders and the first elected representatives, and representatives and their constituents newspapers sent through the mail enabled Americans to participate in political life. Franklin and his fellow patriots saw a robust mail system as critical to the nation’s welfare. The story of the United States Postal Service begins in 1775, when the Continental Congress named Benjamin Franklin the first American Postmaster General.

2 Surveys show that most Americans are pleased with the level of service provided. delivery network to the tune of two million addresses each year, the Postal Service has maintained and even improved service levels while keeping rising postage rates in line with inflation. 1 Even though increases in population size and decreases in household size enlarge the U.S. Through rain, sleet, and snow, Postal Service employees deliver more mail every delivery day, per capita, than most countries deliver in a month. The United States Postal Service is the one government agency that touches every American on a daily basis.

Security controls for commercial mailers.

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